Definition
A Benefit is a positive outcome achieved through a decision, project, change or organisational action.
Human Explanation
A Benefit answers the question: what will the organisation gain from this decision?
Why it Matters
Decisions should lead to measurable or well-justified business, operational, financial or strategic Benefits.
Conceptual Boundary
A Benefit is not necessarily financial. It may include improved quality, safety, efficiency, compliance or customer satisfaction.
Practical Perspective
Expected Benefits should be defined before a project begins and later assessed to determine whether they were actually achieved.