Definition
A process is a structured sequence of related activities that transforms defined inputs into intended outputs under specified conditions. Its outcome depends not only on the individual activities but also on their interactions, resources, constraints and operating context.
Human Explanation
A process is how work gets done. Whether manufacturing a product, delivering a service or approving a document, every process transforms something into something else. Understanding the process makes it possible to improve results instead of reacting only to symptoms.
Why it Matters
Every organisation operates through processes. Understanding how a process begins, how work flows, where delays occur and what influences the outcome enables better decisions, more consistent performance and more effective improvement.
Conceptual Boundary
A process is not simply a list of tasks or a written procedure. It includes the actual sequence of activities, interactions, resources, conditions and feedback that determine how work is performed and what results are achieved.
Practical Perspective
Improving individual activities does not automatically improve the process. Sustainable improvement comes from understanding how the entire process behaves, where value is created, where waste occurs and which constraints limit overall performance.