Definition
A Workstation is a place where defined tasks are performed using the people, equipment, materials and information needed to carry out a process.
Human Explanation
A Workstation includes everything needed to perform a defined part of a process, from tools and machines to the way the work is organised.
Why it Matters
A well-designed Workstation improves safety, quality, ergonomics and productivity while reducing unnecessary movement and waste.
Conceptual Boundary
A Workstation is not only a desk or a machine. It includes the whole working environment, its organisation, equipment and the conditions in which tasks are performed.
Practical Perspective
Performance problems often come from poor Workstation design rather than from the people doing the work.