Definition
Operational Resilience is an organisation's capability to prepare for disruption, sustain its critical processes and restore acceptable functioning after incidents or crises.
Human Explanation
A resilient organisation can continue its most important work when failures, cyberattacks or other unexpected events affect normal operations.
Why it Matters
Operational Resilience limits the consequences of disruption and increases confidence that important outcomes can continue to be delivered under adverse conditions.
Conceptual Boundary
Operational Resilience does not mean eliminating every Risk or preventing every interruption. It is the broader capability to anticipate, absorb, respond to, recover from and learn from disruption.
Practical Perspective
Resilience is built before a crisis through understood priorities, realistic tolerances, prepared people, tested recovery arrangements and learning from exercises and incidents.