Definition
A Need is a condition indicating that a problem should be addressed, an Objective achieved or defined organisational, business or technical Requirements satisfied.
Human Explanation
A Need explains why an organisation is considering taking action.
Why it Matters
Correctly identifying the actual Need helps prevent an organisation from solving the wrong Problem.
Conceptual Boundary
A Need is neither a solution nor a Requirement. It provides the reason for starting the search for a solution.
Practical Perspective
Needs should be identified before Requirements are defined, technologies selected or a Project planned.